The latest email...

Sorry I did not get back to you yesterday.I went through your complaint again yesterday 03/08/2005.
I have to apologise,my error. The default was for 27/04/2005 for $287. 00 and 23rd June 2005 was the date the account was referred to Baycorp Advantage.I had been working on your complaint for 3 hours and got the dates back to front.I have actually had my Manager go through this again for me today just to make sure that the information is complete and without error.

ummmmmmmmmm.......... hello??? How the hell can they have referred it to baycorp 2 months after defaulting me! This was part of the action required by law BEFORE defaulting me!! Still doesn't explain the other discrepancies in data, and it's very hard to believe that they can STILL be delaying me on removing the default!! The whole company should be sacked - they're all incompetent

rant over for another day... Well, another few hours at least - need some beauty sleep =)